The Photo Scanning Process
We've made the process simple. Here is how we turn your old memories into digital treasures in a few easy steps.
Place Your Order Online
It only takes a few minutes.
Start by gathering your photos. Don’t worry about counting every single one, an estimate is fine for now.
- Use our simple order calculator to get a quote.
- We accept all major credit and debit cards.
- Payment: A 25% deposit secures your slot. We collect the remaining balance only after we have scanned your photos and confirmed the final count.
Pack & Send Your Photos
We want your memories to arrive safely.
Ensure your photos are secure. For tips on packaging, visit our help page.
- Shipping: We strongly recommend using a tracked service.
- UK Options: Royal Mail Tracked 24/48 or DPD.
- Confirmation: We will notify you as soon as your package arrives at our office.
We Scan, Enhance & Digitise
The magic happens here.
Our team gets to work preserving your photos at a professional 600dpi resolution as standard. Every image is carefully scanned, cropped, and rotated for perfection.
- Progress Update: We will email you the final count of images scanned.
- Final Payment: The remaining balance is automatically charged to your original card.
Download Your Digital Photos
Instant access to your past.
Once scanning is complete, you will receive an email with a secure download link.
- Cloud Storage: Your photos are backed up on our cloud for 30 days.
- Share Freely: Download or share the link with family as many times as you like during that period.
Get Your Originals Back & Start Sharing
The best part of the process.
Within 2 working days of finishing your scan, we post your original photos back to you, along with any USB drives, DVDs, or SD cards you ordered.
Now it’s your turn!
Turn those digital files into canvas prints, photo books, or simply share them on social media. Most importantly, you have the peace of mind knowing your precious memories are permanently safe.
Turnaround Times
For our current processing times, please check the live estimate displayed at the bottom of this page, we keep it updated daily.
As a guide, we generally complete most orders within 5 working days of receiving your photos (excludes weekends & bank holidays), though this can vary during busy periods like Christmas.
Physical returns: DVDs, USBs, SDs and originals are dispatched within 2 working days after scanning.
Need it faster? We offer an express service for urgent orders.
Need Help?
Please, check out our handy help page if you require further information. Should you not find the answer to your question there, please don’t hesitate to get in touch.