We have partnered with TrustPilot, an independent review website where customers can leave reviews regarding their experience with Best Photo Scan. We are proud to have achieved an “Excellent” 5 Star Rating from 271 genuine customer reviews.

As TrustPilot are an independent website with their own strict rules and guidelines, you can be rest assured that all reviews are from genuine customers who have used our photo scanning service.


Rated “Excellent” – from 271 genuine customer reviews
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Most Recent Reviews


5 star rating

Speedy, good quality prints. Sent electronically

Shirley Moras 22 Apr 2024

3600 photos in over 150 envelopes

5 star rating

I sent 3600 photos of differing sizes in over 150 envelopes with title of contents for each one. Quite a task for the firm. Each envelope had the same sized prints in them to help the copying process. I asked for folders and got them back as digital folders, each with the envelope title, in two zip files. Excellent quality and excellent service. Thoroughly recommend them.

The Reporter 12 Apr 2024

Excellent service

5 star rating

Excellent service, first class process from start to finish. Quality of scans is fantastic, very pleased with results, Many Thanks, Tony Beckett

tony beckett 31 Mar 2024

Excellent service re scanning and return of photosnt communication before

5 star rating

Excellent communication before, during and after. The quality of the photo scans was excellent and the photo downloads easy to do. My photos were posted back safely and securely. Very easy to do business with.

Andrew Grassick 25 Mar 2024

Good to deal with

5 star rating

Good to deal with. Quick service. Great price and quality of photo digitisation quite remarkable. Would definitely recommend.

Moira 23 Mar 2024

Fast turnaround- delighted with…

5 star rating

Fast turnaround- delighted with results. Looking forward to going through these in slower time

WRDN 18 Mar 2024

Brilliant service from start to finish

5 star rating

Brilliant service from start to finish. I emailed a query before placing g an order and this was responded to very quickly. Having placed my order I was kept informed at each stage of my photos journey. The whole process for 2000 photos, some if which were fragile and damaged was completed in less than a week. Would highly recommend.


A gold standard for service and quality

5 star rating

The service was superb and the quality of the digitised prints absolutely amazing. From the initial acknowledgement e mail to the return of our prints, memory stick and disc we couldn't have been more delighted. We had approximately 1300 photos digitised. Some were poor quality and some small prints for which we don't have any expectations. How wrong we were. Brilliant.

Derek Rigby 23 Feb 2024

Really fast and efficient service with great communication.

5 star rating

Reall fast and efficient service and managed to scan photos that I thought would be really challenging. Great and professional communication throughout the service. Would recommend.

John Mckeown 23 Feb 2024

Can't fault the service.

5 star rating

Can't fault the service. Delivered as advertised. Great photos Thank you

Miss Kate Foster 20 Feb 2024

Fast and effective

5 star rating

Quick service, regular updates, and a good quality set of images at the end.

Michael Stewart 19 Feb 2024


5 star rating

Communication, Speed, Efficiency

Gordon Furzer 17 Feb 2024


5 star rating

Excellent, friendly service with lots of communication throughout and very reasonable pricing - thanks!

Robin Tait 11 Feb 2024

Company name says it all "Best Photo Scan"

5 star rating

Very professional, easy to use, quick service, keenly priced, excellent repro quality. Recommended.

Graham Wright 30 Jan 2024

Excellent customer service!

5 star rating

Tracy Memmi 30 Jan 2024

Fast, Efficient, Great Scans

5 star rating

I bought my mum a Google Nest Hub for Christmas and she asked me could she have her old photographs displayed on it. I have a personal scanner, and although I started to scan a few photographs, it was quickly apparent that this would take me weeks/months to do, and I quickly gave up. After a few Google searches and reading a few reviews, I decided to use Best Photo Scan to do the job. I am so glad that I did! I received my scans after about 3 days and the orginal photogrpahs a couple of days after that. Upon receiving the scans, I spent the rest of the day looking through the old photographs. They look fantastic on my 27-inch monitor. The day was quite emotional as it obviously brought back memories of relatives who are no longer with us. I hadn’t seen some of the photographs for over 20 years and now they appear as a slideshow on mine and my mum’s Nest Hub. We are made up with the service Best Photo Scan.

Paul Roper 29 Jan 2024

Fast and efficient service

5 star rating

Fast and efficient service Good communication from Start to end of the process

John Litster 26 Jan 2024

Efficient, trustworthy and great value

5 star rating

I only used Best photo scan for photos, so I can't attest to their other services, but my experience couldn't have been better. They were speedy, communicated clearly, did a great job quickly, and offered a very reasonable price. Terrific

Mr. Adam Steiner 16 Jan 2024

Great service

5 star rating

Quick. Communicative. Good quality


Really fast service

5 star rating

Miss Mollie White 1 Jan 2024

Just a great service

5 star rating

Just a great service, does what it Say's on the tin and more.

john spencer 9 Dec 2023

Excellent service

5 star rating

Speedy, professional, would highly recommend.

Dan 1 Dec 2023

It was very well explained with tips…

5 star rating

It was very well explained with tips from grouping photos to packaging for postage.

Mrs Joannie Wynde 7 Nov 2023

Very good efficient service.

5 star rating

Very good efficient service. Excellent communications throughout - from recepit of photos to notice of despatch. Would strongly recommend.

Nicholas Wharton 16 Oct 2023

Quick turnaround

5 star rating

Quick turnaround and really nice scanned photos.

Nick 16 Oct 2023

I have used these previously

5 star rating

I have used these previously, and a second time now. The service is exactly what I needed and the price was the lowest I could find. Communication was good and turnaround quick and simple. What is not to like?

William Morrissey 10 Aug 2023

Great service

5 star rating

I’ve used these guys twice now, would highly recommend. Great quality copies and really good communication throughout.

Alex Stephenson 7 Jul 2023

Recommended - easy to use and quick service

5 star rating

Simple, intuitive site. Found sites with similar prices but think I remember Best Photo Scan working out as one of if not the most competitive for the amount of photos we needed digitising. The actual service and the return of the original photos was quick (a few days). The quality of the digitised photos is also good and as expected based on our selections. I'd recommend their services to others based on our experience.

Josh 13 Jun 2023

Superb efficient service

5 star rating

Superb efficient service. Highly recommended and very good value.

Michael 1 Jun 2023

Very good quality digital scans for my…

5 star rating

Very good quality digital scans for my husband’s memorial. Originals returned promptly in good order

Sheila 26 Mar 2023

Fantastic results and service

5 star rating

Quick efficient service, good pricing and great quality. Kept me informed of the process all the way through

Joan 10 Feb 2023

Fantastic service

5 star rating

Fantastic service: kept me updated and processed my photos very quickly

Natasha Whelan 10 Feb 2023

Excellent Company - highly recommend

5 star rating

Having pulled all my photos out of the loft, I decided it was time to get them digitalised so I could share with family. After a quick google search I came across ‘Best Photo Scan’ and on reading the reviews decided to give them a go. I am so pleased I did, they were excellent in all aspects; communication, quality of scans, price and turnaround. Some of my photos were so old and some not in the best condition (sticky from removing from albums) I thought there was no way they would be scanned - how wrong was I! The download from the cloud was very easy and I received my originals back within a couple of days. I now have my 1500 photos in digital format that I have shared with family and what a great response I have had. Thank you so much Craig.

Heather Doel 24 Jan 2023

Briliant service!

5 star rating

Like many of us, digitising my old school photos has been on the list too long... I looked at different providers and am really glad to choose Best Photo Scan! Everything went quickly and smoothly, great quality! Easy to transfer the files from their cloud to my Google Drive. My original prints arrived home quickly too. No hesitation to recommend!

Gavin McNaughton 18 Jan 2023

Excellent Photo Digitising Service

5 star rating

Fast, efficient service. Simple process. Excellent communication. Very satisfied with results and would highly recommend.

Linz Johnson 21 Nov 2022

I can't praise Best Photo Scan enough

5 star rating

I can't praise Best Photo Scan enough. Everything went smoothly and precisely in line with the process outlined on their website (actually a little quicker than promised!). The photos were expertly scanned and, despite postal strikes, the originals were returned safely within a couple of days of downloading the scanned images. I strongly recommend Best Photo Scan.

Steve 26 Oct 2022

Photo Scan

5 star rating

Professional quality scans, turnaround really quick. Excellent service at a reasonable price.

Kevin O'Neill 26 Oct 2022

5 Star service

5 star rating

absolutely amazing service with great results and super quick turnaround time !! Very happy customer

Sandy Leca 24 Oct 2022

Excellent service ... highly recommend

5 star rating

I have just used Best Photo Scan to scan over 2000 photos, the results are fabulous. Even the overexposed and the very old black and white photos are great quality. The communication and timescales were exactly as the website leads you to expect. The process is simple, straightforward and a very reasonable price. I wouldn't hesitate to use them again and to recommend them to my friends.

Marie Ryan 22 Oct 2022

Would highly recommend this company

5 star rating

Would highly recommend this company. Clear website which was easy to navigate. Excellent communication from the company advising that the photos had been received and letting me know when the order had been completed. Will definitely use again.

Anita Dunford 17 Oct 2022

Excellent information before order

5 star rating

Excellent information before order, completed as arranged, can’t write more highly…

George 9 Sep 2022

reasaonable cost, quick postage, great communication

5 star rating

My nan passed away recently and we went through the family photos and I thought this would be a good opportunity to digitize them as I was the last generation to really grow up without camera phones etc... I didn't have the time or energy to scan all the photos I wanted converted myself, so I went online looking for a company who would do this for me. Best Photo Scan had a good rating on Trustpilot and their estimation for cost was accceptable so I thought it was worth a go. They did a fantastic job for me, postage was quick and easy and communication throughout the process was excellent too. If I decide I want anymore scanned, I will certainly be using them again, Thank you for doing a great job!

Hannah 7 Sep 2022

Great Service and Results

5 star rating

I used Best Photo Scan to scan old family photos from the past 40 years and I was so pleased with the results. The online ordering system was really easy and sending them off was simple (I used a UPS drop-off service). The photos were stuck in a cupboard for years so to finally have them digitally to be able to enjoy and share with other family members is priceless. The team were really helpful when I had a query and I can't recommend their company / services enough.

Beth Hannigan 7 Aug 2022

Would recommend based on my experience

5 star rating

I found the service offered very good and at a good price. The turn around was quick and easy and the results were very good, for which I am grateful.

Tom 6 Jul 2022

I simply followed the instructions on…Well done.

5 star rating

I simply followed the instructions on the website and the whole process was swift and efficient. To plagiarise someone else's advert 'it did what it said on the tin. Good quality images and my original photographs safely returned to me. Excellent service!

Gary Owen 23 May 2022

Very quick and efficient service Will…

5 star rating

Very quick and efficient service Will use them again.

HARPER BROWN 21 Apr 2022

Best photo scan They done a very good…

5 star rating

Best photo scan They done a very good job on my Photos They scanned 1250 Of my photos The return them neat and tidy and put all my photos on a memory stick and then I put it on my icloud I will recommend you use this company they are really good definitely gonna recommend to my friends and family if they want the photo scanned

sunil sharma 25 Mar 2022

Excellent customer service throughout.

5 star rating

Excellent customer service throughout. I had several questions before sending my photos, all of which were answered very quickly by Craig. Great communications including confirming receipt, when the job was being started and when it was complete. Photos returned safely with the promised DVD. Very impressed as they even managed to scan a few photos that were below the minimum size. Will definitely recommend and use again.

Fran Shepherd 22 Mar 2022

Perfect nostalgic gift

5 star rating

Found this company online and surprised my wife for Christmas with a nostalgic gift. Sent photos off. Was slightly apprehensive about them being lost but sent and received by recorded delivery. Scans were good quality, price very reasonable and communication from the company could not have been better!

Johnathon 9 Feb 2022

Worth the money

5 star rating

It was scanned rapidly, and at a great quality. And it's not expensive, compared to similar services! Recommended.

Pere Villega 25 Jan 2022

500+ 40 year old photos beautifully digitised!

5 star rating

I reached out to Craig at Best Photo Scan as I had just over 500 old photos of various sizes and types that were of my childhood and I wanted them digitised as they were a little worse for ware. From the initial outreach and response through to receiving my digital copies the service was excellent and communication spot on as he kept me updated with progress on my order and how things were going. The finished product really surprised me as the quality was so good I can barely tell they're not originally digital copies. These photos are from almost 40 years ago too! If I ever need old photos dealt with Best Photo Scan will 100% be my go-to. Thanks again.

Daniel Steven 19 Jan 2022

Craig offered a very personal customer…

5 star rating

Craig offered a very personal customer experience which was in addition to the quality scans. He met the expected timescales and I was very happy overall with the service.

Colin Houston 13 Dec 2021

Excellent service

5 star rating

The process was exactly as described. Simple and straight forward. Scanned well with excellent quality. Well priced. Quick and prompt response to emails. Would definitely recommend.

mani chandar 10 Dec 2021

Just brilliant

5 star rating

Just brilliant. Couldn't have been more helpful, clearer or more pleasant. I trusted them and they delivered great quality service. Photos look great. Highly recommend.

SarahB 2 Nov 2021

Would highly recommend

5 star rating

Would highly recommend, fast service and the photos came out great. Got the photos back our a download links as well which was a unexpected bonus. Ahead of the returned photos and memory card, Would use again

kevin king 31 Oct 2021

Fantastic photo scanning service

5 star rating

This is a great service. I sent off about 1500 old photos to be scanned and they were completed in about a week. The standard of scanning was excellent and they arranged the photos in folders as I had requested. I received a link to download all the digitised photos when the scanning was completed as well as receiving a copy on a USB stick along the the hard copy photos, when they were returned by courier. Excellent communication throughout the process. Would highly recommend this service.

Mark 13 Jul 2021

Wonderful service

5 star rating

The process was exactly as described, carried out expertly and returned promptly. Communication at all stages. Would highly recommend and will use again.

Mrs Anne Griffiths 11 Jul 2021

A job well done

5 star rating

I am very pleased with the results of the work Best Photo Scan did for me. I sent what I thought was approx 1100 photos, but which turned out to be around 1950 of them. All have scanned well with excellent image quality, and have been supplied both via a download link and on memory sticks.

J Gurney 5 Jul 2021

Wow! Great service

5 star rating

Wow, I barely ever write reviews but I am so impressed with the service. Electronic copies of my photographs sent within a few hours of having received them. Excellent communication and service. Would definitely recommend!

M 17 Feb 2021

Fantastic service

5 star rating

Amazing service. Better quality and a better price than others I looked at and the turnaround time was super quick. They even repacked my photos back to me in numerical order which made it easier for me when putting then back into my old album🙂 Would absolutely recommend!

Lucy Bean 25 Jan 2021