Reviews

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Rated “Excellent” – 4.9/5 from 226 genuine customer reviews
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Most Recent Reviews

Very quick and efficient service Will…

5 star rating

Very quick and efficient service Will use them again.

HARPER BROWN 21 Apr 2022

Best photo scan They done a very good…

5 star rating

Best photo scan They done a very good job on my Photos They scanned 1250 Of my photos The return them neat and tidy and put all my photos on a memory stick and then I put it on my icloud I will recommend you use this company they are really good definitely gonna recommend to my friends and family if they want the photo scanned

sunil sharma 25 Mar 2022

Excellent customer service throughout.

5 star rating

Excellent customer service throughout. I had several questions before sending my photos, all of which were answered very quickly by Craig. Great communications including confirming receipt, when the job was being started and when it was complete. Photos returned safely with the promised DVD. Very impressed as they even managed to scan a few photos that were below the minimum size. Will definitely recommend and use again.

Fran Shepherd 22 Mar 2022

Perfect nostalgic gift

5 star rating

Found this company online and surprised my wife for Christmas with a nostalgic gift. Sent photos off. Was slightly apprehensive about them being lost but sent and received by recorded delivery. Scans were good quality, price very reasonable and communication from the company could not have been better!

Johnathon 9 Feb 2022

Worth the money

5 star rating

It was scanned rapidly, and at a great quality. And it's not expensive, compared to similar services! Recommended.

Pere Villega 25 Jan 2022

500+ 40 year old photos beautifully digitised!

5 star rating

I reached out to Craig at Best Photo Scan as I had just over 500 old photos of various sizes and types that were of my childhood and I wanted them digitised as they were a little worse for ware. From the initial outreach and response through to receiving my digital copies the service was excellent and communication spot on as he kept me updated with progress on my order and how things were going. The finished product really surprised me as the quality was so good I can barely tell they're not originally digital copies. These photos are from almost 40 years ago too! If I ever need old photos dealt with Best Photo Scan will 100% be my go-to. Thanks again.

Daniel Steven 19 Jan 2022

Craig offered a very personal customer…

5 star rating

Craig offered a very personal customer experience which was in addition to the quality scans. He met the expected timescales and I was very happy overall with the service.

Colin Houston 13 Dec 2021

Excellent service

5 star rating

The process was exactly as described. Simple and straight forward. Scanned well with excellent quality. Well priced. Quick and prompt response to emails. Would definitely recommend.

mani chandar 10 Dec 2021

Just brilliant

5 star rating

Just brilliant. Couldn't have been more helpful, clearer or more pleasant. I trusted them and they delivered great quality service. Photos look great. Highly recommend.

SarahB 2 Nov 2021

Would highly recommend

5 star rating

Would highly recommend, fast service and the photos came out great. Got the photos back our a download links as well which was a unexpected bonus. Ahead of the returned photos and memory card, Would use again

kevin king 31 Oct 2021

Fantastic photo scanning service

5 star rating

This is a great service. I sent off about 1500 old photos to be scanned and they were completed in about a week. The standard of scanning was excellent and they arranged the photos in folders as I had requested. I received a link to download all the digitised photos when the scanning was completed as well as receiving a copy on a USB stick along the the hard copy photos, when they were returned by courier. Excellent communication throughout the process. Would highly recommend this service.

Mark 13 Jul 2021

Wonderful service

5 star rating

The process was exactly as described, carried out expertly and returned promptly. Communication at all stages. Would highly recommend and will use again.

Mrs Anne Griffiths 11 Jul 2021

A job well done

5 star rating

I am very pleased with the results of the work Best Photo Scan did for me. I sent what I thought was approx 1100 photos, but which turned out to be around 1950 of them. All have scanned well with excellent image quality, and have been supplied both via a download link and on memory sticks.

J Gurney 5 Jul 2021

Very neat result

5 star rating

The service is fast and the result very neat. I will use them again and recommend them to anyone needing to scan and retouch hundreds of printed photos.

Catherine Arend 2 Jun 2021

Fast quality service

5 star rating

Fast quality service. Does exactly what it says on the tin!

Annette 11 May 2021

Excellent service throughout

5 star rating

Excellent service throughout, I needed 140 pictures digitising immediately and wasnt sure how quickly they could do it , I emailed and got a response straight away saying they would scan in as soon as pictures were received and send by e mail that day. I sent them guaranteed overnight and received them back at 3 pm the next day perfectly scanned in , in the folders I requested. I got the pictures back the following day well packaged with additional SD card and Pen drive . Such an efficient and easy service to use , just what I needed.

Marion 17 Apr 2021

Perfect, I'd definitely recommend them

5 star rating

I'd tried the free mobile apps but the quality wasn't that good. I'd also tried scanning the pictures myself but with over 130 photos to scan, it would have taken forever and they weren't coming out that well either. I found Best Photo Scan while searching online for alternative methods and while it costs quite a lot to scan loads of photos, it really is worth it. The quality was great and the images were available to download online as soon as they'd scanned the prints and that was quick and easy too. Overall, it was a great experience and I'd definitely recommend BPS and would use them again if I find more photos to digitize.

Scarlett 9 Mar 2021

Very pleased indeed, highly recommended

5 star rating

Very pleased indeed, the quality and speed of the service was very high. Quick to respond to emailed queries about my second order. Would definitely recommend.

Nick Bishop 6 Mar 2021

The whole thing was simple and…

5 star rating

The whole thing was simple and straightforward. I was sceptical about it at first but will definitely use them again.

Matthew Evans 24 Feb 2021

Just do it!

5 star rating

Having read previous glowing reviews I doubted that things could be quite so rosie in real life but yes they are! Delivered their service exactly as promised and well within the quoted timescales. I can now dispose of a large box of old photos that were never looked at and now easily access them along with my more recent photos digitally. I really couldn’t be happier!

Graham Brown 19 Feb 2021

Very pleased with the service offered. It

5 star rating

A quick and efficient service. Easy to use and provided me with exactly what I needed.

B J 18 Feb 2021

Wow! Great service

5 star rating

Wow, I barely ever write reviews but I am so impressed with the service. Electronic copies of my photographs sent within a few hours of having received them. Excellent communication and service. Would definitely recommend!

M 17 Feb 2021

This was a great service

5 star rating

This was a great service - I needed to get old pictures into digital photos. At all times I knew what was happening with my order - which was not expensive - I received the download of the photos followed by the return of the originals and a memory stick the following day. Would recommend and will use again

DAVE ROMBACH 15 Feb 2021

Excellent company to digitise photographs

5 star rating

Best Photo Scan have digitised 3 years worth of photographs from the 1980s and I couldn't be happier with the process and result. I was wary about sending off treasured photos, but I was notified when they arrived at Best Photo Scan. My scanned photographs were made available to me online and I was able to download them in minutes to my own pc. I am very happy with resolution of the digitised photos and can now throw away 10 large photo albums in which these photographs were housed (and rarely looked at). Best Photo Scan provide an efficient service and in my opinion, the price for doing so is very fair. The website explains the process very clearly and my email communication was always answered promptly. I'm a very satisfied customer.

Linda Harrower 9 Feb 2021

Digitised old photographs

5 star rating

I sent about 1500 photos ranging from 1950 through to 2006. Before I sent these, I sent a few for a trial which I was very pleased with. They sent me an email through first, eith all the photos on. I had them seperated into years which was just perfect. They all came back exactly as I had sent them along with the three USB sticks I ordered. I would have no hesitation in recommending this company.

Malcolm Wilson 28 Jan 2021

Fantastic service

5 star rating

Amazing service. Better quality and a better price than others I looked at and the turnaround time was super quick. They even repacked my photos back to me in numerical order which made it easier for me when putting then back into my old album🙂 Would absolutely recommend!

Lucy Bean 25 Jan 2021

Splendid smooth and easy service with…

5 star rating

Splendid smooth and easy service with great result. Couldnt be happier.

Philip Gaskell 21 Dec 2020

Brilliant quality

5 star rating

Brilliant quality. Well priced. Quick turn around. Best in the business.

Andrew Jackson 21 Dec 2020

Excellent experience

5 star rating

Excellent prompt service Kept informed throughout Very pleased with the scans and reasonably priced Thank you

Carole King 21 Dec 2020

Very pleased with the service

5 star rating

Very pleased with the service. Cost was very competitive. Speed of turnaround very good. Resulting scan good.

Michael York 21 Dec 2020

An amazing service

5 star rating

An amazing service - I was kept informed constantly about my order, when it arrived, when it was scanned and when it was returned so I always knew what was happening. The scanned photos are excellent and the pricing was very reasonable. All in all a 5 star company.

Finola Willams 21 Dec 2020

The Best Photos Scan service worked a treat

5 star rating

The service worked a treat. It was all very organised and straightforward - with good tips on how to send the original photos. We were pleased with the final digital images. We went with the higher resolution images in this case, but will try the standard resolution next time I think

Andy Bell 21 Dec 2020

Cannot recommend highly enough

5 star rating

Really quick and efficient service. Fabulous quality output - saved me so much time and delivered a result I could never have achieved myself. Will definitely be sending more pictures through. Really really cannot recommend highly enough. Just brilliant.

Simon Craddock 21 Dec 2020

Digital conversion

5 star rating

Super service. Communication was first class all the way through . Highly recommended

chris 30 Nov 2020

Fantastic service

5 star rating

Fantastic service, quick efficient and excellent quality scans

Marianne Turner 30 Nov 2020

Excellent speedy service and helpful…

5 star rating

Excellent speedy service and helpful communication by email. I was able to complete a photobook gift for my father In one weekend thanks to the exceptionally fast turnaround. I trusted them with 110 of my treasured family photos and the results are incredible.

Jenny Robinson 25 Nov 2020

Disappointing results

2 star rating

Having read all the reviews before parting with my precious photos, I concluded that Best Photo Scan were the best option for restoring and digitising my old photos. In hind sight they were, in fact, the cheapest but not necessarily the best. I had no worries about the delivery and return of my photos, however the quality of the scanned pics is, in my opinion, quite poor. The colours on the copies were nowhere near as vibrant as the originals, blues turned to greys, creams to white, very little contrast between colours, and all the photos looked washed out and dreary. Such a shame. Having had to scan some photos myself because they didn't measure up to the rules listed by Best Photo Scan, my conclusion is that you are far better off to scan your photos yourself - if you have the time. My scanner is not a sophisticated one but the results from the 6 photos I did are FAR better than the results from Best Photo Scan. On the plus side, BPS did communicate very well at all stages of the process.

Reply from Best Photo Scan
Hi Alison.
Thank you for your feedback. We are sorry that you were disappointed with the results. We use professional Kodak scanners and are surprised to hear that you felt the results from your home scanner were better. We want you to be completely satisfied with your scans. We have emailed you with a solution that we hope will resolve the issue.
Thanks,
Craig
Best Photo Scan

ALISON Heath 24 Nov 2020

Absolutely brilliant service

5 star rating

Absolutely brilliant service. Took some ancient pictures of my parents and did a fantastic job of turning them digital and somehow making them much better than the originals. Many thanks

Paul Deakin 26 Oct 2020

Superb quality scans from a load of…

5 star rating

Superb quality scans from a load of prints I've had in boxes for 20 years. Use without doubt! Thanks guys!

dave jepson 24 Sep 2020

Having found lots of old photos

5 star rating

Having found lots of old photos, some dating back to the very early 1900s, I was very anxious and worried about sending them to be scanned with the possibility of losing them. But reading reviews for Best Scan I made the decision to send them off. I was pleased with the service received, they let me know when they received them and kept me informed during the whole process. I am now looking at photos I didn't even know existed. I have been able to show some to my mum, who has dementia, and she is loving looking at photos of her relatives. I will not hesitate to send some more to them for scanning.

Susan 19 Aug 2020

An excellent Service

5 star rating

An excellent and very efficient service: will use again and recommend to friends.

Mr Stokes 7 Jul 2020

Excellent service

5 star rating

Excellent service. Very quick turn around and good quality images received. Very good value for money.

Benjamin Davies 24 Jun 2020

Excellent

5 star rating

excellent speedy service

stephen kibble 17 Jun 2020

Brilliant service

5 star rating

Brilliant service - dead easy process - lovely people. I love having all my old photos digitalised that I can share with my friends and family. Thank you.

Annabel Sweet 10 Jun 2020

Very Professional Service and Product 5 Star

5 star rating

Clear and easy to use website to place order. Prompt response from Craig. Regularly kept updated. Very smooth and professional company. Quality of scans were very good, more than happy. Plan to use again in the near future. I highly recommend, “Best Photo Scan” for scanning of old and new photos. Alan Cowan

Mr Alan Cowan 27 May 2020

Wonderful service

5 star rating

Wonderful service, fast, reliable, very helpful personal service. Would recommend them every time

sheila 30 Apr 2020

Champion!!!

5 star rating

customer 6 Apr 2020

Unbelievably quick and professional

5 star rating

Unbelievably quick, high quality, reliable service. As good as service you could get. They are brilliant!

Simon Gazeley 4 Apr 2020

Excellent service

5 star rating

Excellent service - good quality, quick turnaround, reasonably priced, prompt delivery & communication. Highly recommended.

Gerry 2 Apr 2020

Photo scans service was above and…

5 star rating

Photo scans service was above and beyond my expectations, they kept me informed all the way through my order and their turnaround was exceptional. I would recommend their service to everyone.

Sue Clee 23 Mar 2020

Fabulous service

5 star rating

Fabulous service. As other reviews I was nervous about sending my precious photos away. But the service was 1st Class. I received emails to say my photos arrived with them and when they were on their way back to me. Would highly recommend

Suzanne 5 Mar 2020

Very fast service

5 star rating

Very fast service - and they keep you informed at every step along the process.

Philip Dean 18 Feb 2020

Great service

5 star rating

Great service. Quick and efficient with updates at every stage of the process. Highly recommended

Sep Nadimi 27 Jan 2020

New life for old photos

5 star rating

We've been using BestPhotoScan to gradually work our way through a multitude of family albums having recently sent off batches four and five. Each batch has been nicely scanned with BPS keeping us well informed of progress via email. Turnaround has been prompt and the photos well looked after - and all at a bargain price! I'd thoroughly recommend BPS, we now have all our photos on a memory stick plugged into a photo viewer where they are constantly on show rather than being stuck up in the loft where no one can see them. 😀👍

Philip Morey 22 Jan 2020

great service

5 star rating

great service

steve holt 22 Jan 2020

Absolutely faultless in every way!!

5 star rating

Absolutely faultless in every way!!

Spike Ambery Smith 14 Jan 2020

Great, fast and trustworthy service

5 star rating

Great, fast trustworthy service - would highly recommend it. I was really nervous about sending away precious photos but it was fine - sent royal mail special delivery and returned the same way. Service was fast and efficient, and when I emailed to check on the progress i got replies really swiftly. Would 100% recommend this service and the team at Best Photo Scan

Scarlett 12 Jan 2020

We were pleased with the quality of…

5 star rating

We were pleased with the quality of what in some cases were poor quality originals. The service was very fast and we were surprised to get our photos back with the USB stick so quickly. Thank you.

Brian Rayner 19 Dec 2019

Quick and exactly as advertised.

5 star rating

Pleasantly surprised, hadn’t really thought of scanning all my old pictures before. But this worked really well and was done in just about a week. I’d recommend.

Mr Anders-goodman 11 Dec 2019

Excellent and speedy service

5 star rating

Excellent and speedy service

Frances Smith 16 Nov 2019