How long does it take to complete my order?
We generally scan orders and send you a download link within 5 working days of receiving your photos (excludes weekends & bank holidays). This can sometimes vary, particularly around holidays such as Christmas. Please check our turnaround time estimate at the bottom of the page.
Your originals and DVD/USB(s) are normally dispatched within 2 working days after scanning has been completed (excludes weekends & bank holidays).
Related Questions
I’m in a hurry. Can you scan my photos quicker? How can I check the status of my order?
Still have questions?
Please get in touch with any questions that we haven't answered in our help pages.